Terms of Service
Last updated: July 30, 2024
Last updated
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Last updated: July 30, 2024
Last updated
Was this helpful?
Please read these Terms of Service (hereinafter referred to as "Terms" or "Terms and Conditions") carefully before using our Services.
Any information available on the Website, as well as available on other websites, related to the above, does not constitute a so-called "recommendation" - neither in whole nor in part, in the light of the provisions of the Act on Trading in Financial Instruments of July 29, 2005 or the Regulation (EU) No. 596/2014 of the European Parliament and of the Council of April 16, 2014 on market abuse (Market Abuse Regulation) and repealing Directive 2003/6/EC of the European Parliament and of the Council and Commission Directives 2003/124/EC, 2003/125/EC and 2004/72/EC and Commission Delegated Regulations (EU) 2017/565 of April 25, 2016 supplementing Directive 2014/65/EU of the European Parliament and of the Council with regard to organizational requirements and operating conditions for investment firms and terms defined for the purposes of that Directive.
The Service Provider draws particular attention to the fact that making investments in the cryptocurrency market or the stock market, involves many risks, especially in terms of high volatility and fluctuations in these markets, which may cause the loss of the entire invested capital. With respect to any material or Content made available through the Website, you should invest only the amount of funds you can afford to lose. By accepting these Terms and Conditions, the Client and the Consumer declares that he/she has familiarized himself/herself with the mechanisms of blockchain technology and stock markets, and is aware of the investment risks mentioned above.
SERVICE PROVIDER / SELLER - The Service Provider of the Website is 20LAB spółka z ograniczoną odpowiedzialnością, based in Wisznia Mała (address: ul. Szkolna 16, 55 - 114 Wisznia Mała), registered in the Register of Entrepreneurs kept by the District Court for Wrocław Fabryczna in Wrocław, IX Economic Department of the National Court Register, under KRS number: 0001053949, REGON: 526163232, NIP: 9151826889, share capital: PLN 5,000.00 (hereinafter also referred to as: "Service Provider");
WEBSITE - the website located at where the Client can purchase Services;
TERMS AND CONDITIONS - this document setting out the rights and obligations of the Client and Service Provider, the rules for entering into a contract, as well as the provision of Services;
CLIENT - a natural person with full legal capacity (Consumer), a legal person or an organizational unit with appropriate rights regulated by national legislation, if such is necessary in the country of residence;
CONSUMER - a natural person with full legal capacity making a legal transaction with an entrepreneur that is not directly related to his/her business or professional activity;
PRICE - specified in USD (U.S. dollar) or SOL (Solana) cryptocurrency, representing the amount of gross remuneration (including VAT for countries from the European Union) due to the Service Provider for the provision of Services by the Service Provider;
WALLET - a cryptocurrency wallet provided by third-party Providers (WalletConnect, Coinbase, MetaMask, TrustWallet and others);
PROVIDERS - External entities or websites of such third parties to which the Website may redirect, including access to a particular Service;
CONTENT - textual, graphic or multimedia elements (e.g. information about the Services, photos, videos, descriptions) including works within the meaning of the Law on Copyright and Related Rights;
DIGITAL CONTENT - data produced and delivered in digital form, such as software for generating or verifying tokens;
SERVICES - a service or services provided electronically within the meaning of the Act on Provision of Electronic Services by the Service Provider within the Website to the Client, including in particular services consisting in providing software for generating ERC-20 or SPL tokens or verification of ERC-20 tokens produced;
DIGITAL CONTENT DELIVERY AGREEMENT - An agreement the subject of which is the delivery of Digital Content;
FORM - a form available on the Website, the completion of which is necessary for the effective conclusion of the Digital Content Delivery Agreement;
CIVIL CODE - means the Act of April 23, 1964 Civil Code;
CONSUMER RIGHTS ACT - means the Act of May 30, 2014 on consumer rights.
These Terms and Conditions define the rights and obligations of the Clients, as well as the rights and obligations of the Service Provider, as an entity that is also a seller of the Services available through the Website.
Acceptance of these Terms and Conditions is voluntary, but necessary in order to use the Website and the Services available on it. At the same time, use of the Website means any activity that leads to reading the Content on the Website.
The Client declares that, within the framework of any redirection by the Website to Providers, including within the framework of third-party services to which the Website may redirect as part of access to a particular Service, in each such case the Client agrees to accept the terms and conditions and other formal and legal documentation of such third-party service, and provided directly by the Provider. At the same time, the Service Provider declares that it will exercise due diligence to properly inform of such redirection within the individual Service.
By accepting these Terms and Conditions, the Client declares that he realizes that the Service Provider does not provide any payment services, as well as any financial and investment services, in particular, does not participate in trading in securities and other financial instruments.
Information made available through the Website, is only an invitation to conclude a contract within the meaning of Article 71 of the Civil Code, directed by the Seller to Clients, and not an offer within the meaning of the Civil Code.
The Client is entitled and obliged to use the Website in accordance with its purpose. Introduction of unlawful content is prohibited.
The Terms and Conditions are made available on the Website by the Service Provider free of charge in electronic form in such a way that each Client has the opportunity to read their content, as well as have the opportunity to record them - including by printing them out.
The Service Provider undertakes to process Clients' personal data in accordance with the provisions detailed in the privacy policy made available electronically through the Website.
The Client, declares that he has read and understood the provisions of these Terms and Conditions in full, and that he does not raise any objections or additions to them.
In order to conclude a Digital Content Delivery Agreement, it is necessary to fill out the Form, displayed directly on the Website, and connect the Wallet to the Website. Detailed information regarding the data provided by the Client on the Form, is included directly on the Website.
In general, browsing the Content available on the Website does not require filling out a Form or connecting a Wallet to the Website. However, performing the actions referred to in the preceding sentence is necessary in order to use the individual Services indicated directly on the Website.
Before completing the Form and before connecting the Wallet to the Website, the Client has the opportunity to read the provisions of the Terms and Conditions and other documents and is required to accept their contents.
The Client acknowledges and declares that he understands that in some countries there is a requirement that the prices quoted to buyers on search results and information pages should be the same as the amount at the stage of payment for the order. This means that all taxes, including VAT, must be included in the price. The current Price displayed on the Website includes the VAT of the following countries:
(Tab. No 1)
Austria
Italy
Belgium
Latvia
Bulgaria
Lithuania
Croatia
Luxembourg
Cyprus
Malta
Czech Republic
Netherlands
Denmark
Poland
Estonia
Portugal
Finland
Romania
France
Slovakia
Germany
Slovenia
Greece
Spain
Hungary
Sweden
Ireland
If the Client has a permanent residence or habitual place of stay in a country included in the table above, it is up to the Service Provider to determine the appropriate tax rate on the sale of the Services and then pay the tax to the appropriate tax office.
If the Client has a permanent residence or habitual place of stay in a third country, i.e. in a country not listed in the table above (Tab. No 1), the CLIENT IS PERSONALLY RESPONSIBLE FOR DETERMINING THE APPROPRIATE SALES TAX RATE AND THEN EFFECTIVELY PAYING THE REQUIRED TAXES TO THE APPROPRIATE (NOT NECESSARILY LOCAL) TAX AUTHORITY, subject to paragraph 7. For this purpose, when completing the Form, the Client is required to make the appropriate statement that reads: "I hereby declare that I have my permanent residence or habitual place of stay in a selected third country, i.e. a country that is not a member of the European Union. At the same time, I understand that I must individually determine the appropriate VAT rate for the purchase of the Service on the Website and then effectively pay the VAT to the appropriate tax authority for my permanent residence or habitual place of stay.".
The Service Provider declares, and the Client acknowledges and agrees, that it is absolutely forbidden to use the Website in a situation where in a third country, i.e. a country outside the European Union, the obligation to settle VAT lies with the entity providing the services - in this case the Service Provider, and not with the recipient, i.e. the Client.
The Service Provider hereby declares that it does not provide tax advice. If the Client is in doubt as to the determination of the correct VAT rate, consultation with a locally competent tax advisor is recommended.
The Service Provider shall not be liable for incorrect determination of the VAT rate by the Client, and shall not be liable for incorrect settlement of the Client with the relevant tax authority for the conclusion of the Digital Content Delivery Agreement.
In order to use the Website, the Client should have a device that allows the use of the Internet, a connection to the Internet, a browser that allows the display of web pages, such as Microsoft Edge versions 100.0 and above, or Opera versions 78.0 and above, or Firefox versions 90.0 and above, or Google Chrome versions 91.0 and above, or Safari 15.0 or above, with cookies enabled, supporting encrypted SSL connections and JavaScript, and a Wallet with Web3 connectivity.
The Client using the Site, is obliged to provide correct, valid and complete data.
The Client is obliged to use the Website in accordance with the provisions of these Terms and Conditions and in accordance with the rules of social intercourse, by, in particular:
not to take actions such as: sending or posting unsolicited commercial information (spam) on the Website;
timely payment of the Price and other costs agreed upon by the Client and the Seller in the full amount indicated on the individual subpage of the Website, in view of entering into the Digital Content Delivery Agreement;
not to provide and not to post on the Website any content prohibited by generally applicable laws or provisions of these Terms and Conditions;
use of any Content posted on the Website for your own personal use only.
The Service Provider declares that it makes every effort to provide Clients with continuous access to the Website and the Services provided through it. However, the Service Provider does not guarantee that the use of the Website, including the use of the Services, will be without errors or technical interruptions. The Service Provider reserves the right to suspend or restrict access to the Website at any time, without prior notice to Clients. At the same time, the Service Provider reserves the right to change the technical requirements for the use of the Website at any time, and reserves the right to suspend or restrict access to the Website at any time.
The Service Provider is not responsible for the content of other websites and portals to which the Client may be redirected using links placed on the Website in the form of, for example, advertisements or other sponsored content.
The Service Provider reserves the right to interfere with the technical structure of the Client's panel through which the Services are used, in order to diagnose irregularities in the functioning of a particular Service, and may make changes and in any other way interact with the technical side of the panel, in order to modify it or restore the proper functioning of the panel itself or the Website.
The Personal Data Administrator is the Service Provider, in accordance with the information set forth in the privacy policy made available through the Website and attached to these Terms and Conditions.
The Personal Data Administrator strives to ensure that the processing of Clients' personal data occurs with the greatest respect for the privacy of the Clients whose personal data is processed, but also with the utmost care for the security of the processed personal data.
The Personal Data Controller has exercised due diligence and taken all measures provided for by generally applicable law to secure personal data.
The Personal Data Administrator uses technical and organizational measures aimed at ensuring the protection of the processed personal data at the highest possible level, and preventing access to it by unauthorized persons.
Unless otherwise indicated, all rights in and to the Website, including but not limited to, proprietary copyrights, intellectual property rights, trademarks, Internet domains, electronic forms and documents posted on the Website, including text, graphics and images, are owned by 20LAB or our licensors or suppliers and are protected by applicable intellectual property laws. The Service Provider does not grant any implied license to use the content of the Website or the Services.
The Client, by accepting the Terms and Conditions, declares that the materials and content contained on the Website or provided through the Website or through the Services are provided solely for his/her personal lawful use.
The Client declares and acknowledges that the use of the Website in any other manner than that explicitly stated in the Terms and Conditions is strictly prohibited.
Client may not sell or modify materials derived or created from the Website or Services, or reproduce, display, publicly perform, distribute or otherwise use the materials in any way for public or commercial purposes. Such use of materials on any other website or file-sharing or similar service for any purpose is strictly prohibited.
All rights to use materials on or through the Website or the Services not expressly granted herein are reserved in their entirety to 20LAB.
The Service Provider shall be liable for the due performance of the provisions of these Terms and Conditions on a general basis, and the obligations of the Service Provider provided for in these Terms and Conditions shall be treated as obligations of diligence and with the normal diligence prescribed for this type of relationship.
The Seller's liability for improper performance of the Contract, is limited to the equivalent of the Price paid by the Client.
The Service Provider informs, and the Client (including the Client who is a Consumer) accepts, that the right of withdrawal with respect to Digital Content Delivery Contracts, with regard to access to the Services, is excluded under Article 38 (1) (1); (2) and (13) of the Consumer Rights Act, due to the delivery to the Client of digital content that is not recorded on a tangible medium, which at the same time is linked to a financial market over which the Seller does not exercise control, resulting in high price volatility in these markets, and in view of their immediate access.
The Service Provider declares, and the Client agrees, that there can be no guarantee that the Services or software available on the Website (a) will always meet the Client's requirements (b) will always be accurate, timely and error-free, (c) will always be reliable, legal, secure and free of any kind of virus, malicious code.
The Service Provider is not responsible for the content and functionality of the Providers' sites linked to the Website.
The Service Provider shall not assume any responsibility or liability to the Clients for any losses. In particular, Service Provider shall not be liable for any loss caused by the use of crypto assets, including, but not limited to, any loss, damage or claim resulting from: (a) Client error, such as forgotten passwords, misconstrued transactions, or misspelled addresses; (b) server failure or data loss; (c) corrupted wallet files; (d) unauthorized access to the application; (e) any unauthorized acts of third parties, including, without limitation, the use of viruses, phishing, forcible attacks or other means of attack on the service or crypto assets.
Crypto assets are intangible digital assets. They exist solely by virtue of a record of ownership. Any transfer of title that may occur for any unique digital asset occurs in a decentralized registry within the supported platforms of the Website. We do not guarantee that 20LAB or any 20LAB party can affect the transfer of title or rights to any crypto assets. Here you can check which platforms (blockchains) are currently supported:
The Service Provider shall not be liable for losses incurred as a result of vulnerabilities or any type of malfunction, abnormal behavior of the software (e.g. wallet, smart contract), blockchain or other functions of crypto assets.
The Service Provider is not responsible for losses incurred as a result of late notification by Clients or other cooperating third parties of any problems with the blockchain supporting crypto assets, including forks, technical problems with the node or any other problems causing losses.
Clients and third parties may report violations, complaints, including appeals of the Service Provider's decisions to the Service Provider's e-mail address. The notification must include:
designation of Client's data;
precise description of the application.
The Service Provider shall provide information on the recognition of the complaint by e-mail immediately, but no later than within 14 days of its receipt. The Service Provider stipulates that the consideration of the application may require additional explanations from the applicant, with the time of response by the Service Provider, each time extending the period of recognition of the complaint accordingly.
Submission by the applicant of a claim in electronic form is equivalent to consent to receive a response from the Service Provider in electronic form.
The lack of legal basis or incompleteness of any of the clauses contained in the Terms and Conditions does not mean that the entire Terms and Conditions lose legal force. The provisions shall be changed to those that best reflect its meaning and purpose of the existing provisions.
The Service Provider has the right to change these Terms and Conditions without giving any reason. If the Client does not agree to the change of the Terms and Conditions, he must stop using the Website.
The Client acknowledges and accepts that all disputes that may arise under these Terms and Conditions should first be resolved amicably, by mutual agreement between the Client and the Seller. The Client acknowledges and accepts that amicable settlement of the dispute is a condition precedent that must be fulfilled before any legal proceedings can be initiated against the Service Provider.
If it is not possible to resolve a dispute amicably in accordance with the paragraph above, the provisions of these Terms and Conditions will be resolved by a court of competent jurisdiction for the current location of the Seller. At the same time, the Client acknowledges and accepts that disputes arising from these Terms and Conditions may be resolved exclusively on the basis of the individual situation of the Client. The Seller is in no way obliged to resolve disputes of a class action nature. The Client also acknowledges and accepts that any potential claims should be addressed exclusively to the entity (Seller) that performs the particular Service for the Client.
The Client, who is a Consumer, has the right to use out-of-court ways of handling complaints and claims. For this purpose, the Client has the option of resolving disputes electronically through the EU online ODR platform available at http://ec.europa.eu/consumers/odr/.
To resolve a complaint about the Website or to obtain further information about the use of the Website, please contact us at:
E-mail address: